StreamJams - Interactive Song Requests for Streamers

1. Introduction

StreamJams ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

Personal Information is information that identifies you as an individual. We may collect the following Personal Information:

Contact information (such as name and email address)
Account credentials (such as username and password)
Profile information (such as profile picture and bio)
Payment information (such as credit card details, which are processed by our payment processors)
Information from connected accounts (such as Twitch and Spotify)

2.2 Usage Information

We may also collect information about how you use the Service, including:

Log data (such as IP address, browser type, pages visited, time spent on pages)
Device information (such as device type, operating system, unique device identifiers)
Song request history
Interaction with streamers and other users
Coin purchase and usage history

2.3 Information from Third-Party Services

If you connect your Twitch or Spotify account to our Service, we may collect information from these platforms in accordance with the authorizations you provide. This may include:

Twitch: username, profile information, streaming status, channel information
Spotify: username, playlists, currently playing tracks

3. How We Collect Information

We collect information in several ways:

Directly from you when you provide it to us (e.g., when you register for an account, make a purchase, or contact us)
Automatically as you navigate through the Service (e.g., through cookies and similar technologies)
From third parties, such as Twitch and Spotify, when you connect these accounts to our Service

3.1 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. How We Use Your Information

We use the information we collect about you for various purposes, including:

To provide, maintain, and improve our Service
To process transactions and manage your account
To facilitate song requests and interactions between viewers and streamers
To personalize your experience and deliver content relevant to your interests
To communicate with you, including sending service-related notices and promotional messages
To respond to your inquiries and provide customer support
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues, fraud, and other illegal activities
To comply with legal obligations

5. How We Share Your Information

We may share your information in the following circumstances:

With streamers when you make song requests or interact with their channels
With service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
With business partners with whom we jointly offer products or services
When required by law or to respond to legal process
To protect our rights, property, or safety, or the rights, property, or safety of others
In connection with a business transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to correct or update your personal information
The right to request deletion of your personal information
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8.1 Account Information

You can review and change your personal information by logging into your account and visiting your account settings page.

8.2 Communications Preferences

You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. You may not opt out of service-related communications (e.g., account verification, purchase confirmations, technical and security notices).

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our central database is operated.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]